what is a did number
What is a DID number?
TL;DR
A DID (Direct Inward Dialing) number is a telephone number that routes inbound calls to a specific SIP endpoint, extension, or queue — often without a physical local PBX line.
Definition
what is a did number: A DID (Direct Inward Dialing) number is a phone number that routes inbound calls over the internet directly to a SIP user, extension, IVR, or queue, without a dedicated physical line.
1–8
DIDs included at Offshorevoip
Launch 1 through Enterprise 8
7
Country DID guides
US, UK, DE, AE, TR, CN, RU
Any
Destination endpoint
User, extension, IVR, or hunt group
DID numbers let businesses publish local or international numbers that terminate on VoIP infrastructure. Callers dial a normal number; media and signaling arrive over SIP.
Offshorevoip provides DID numbers No KYC — inventory and routing without identity-document gates for account activation.
“A DID is just an address for inbound calls. What makes it useful is where you route it.”
Definition in an inbound support flow
A desk publishes a GEO-local DID. Inbound calls hit Offshorevoip, route to a Cloud PBX queue, and ring agent softphones. That inbound number is the DID.
- Published number
- SIP termination
- Queue or extension target
- GEO presence
How to use a DID number
- 1Pick the country and area code callers should see.
- 2Assign the DID to an extension, IVR, or hunt group.
- 3Optionally set it as outbound caller ID for the same team.
- 4Call it from an outside line to confirm routing.
DID vs related terms
| Term | Role |
|---|---|
| DID | Inbound number identity |
| SIP trunk | Capacity / dial tone path |
| Softphone | Agent endpoint |
| Porting | Moving a DID between carriers |
Source: Offshorevoip product policy · Updated 2026-09-29
FAQ: what is a did number
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