what is a did number

What is a DID number?

By Offshorevoip Network Desk·Voice infrastructure editorial·

TL;DR

A DID (Direct Inward Dialing) number is a telephone number that routes inbound calls to a specific SIP endpoint, extension, or queue — often without a physical local PBX line.

Definition

what is a did number: A DID (Direct Inward Dialing) number is a phone number that routes inbound calls over the internet directly to a SIP user, extension, IVR, or queue, without a dedicated physical line.

1–8

DIDs included at Offshorevoip

Launch 1 through Enterprise 8

7

Country DID guides

US, UK, DE, AE, TR, CN, RU

Any

Destination endpoint

User, extension, IVR, or hunt group

DID numbers let businesses publish local or international numbers that terminate on VoIP infrastructure. Callers dial a normal number; media and signaling arrive over SIP.

Offshorevoip provides DID numbers No KYC — inventory and routing without identity-document gates for account activation.

“A DID is just an address for inbound calls. What makes it useful is where you route it.”
Offshorevoip Network Desk·Voice infrastructure editorial

Definition in an inbound support flow

A desk publishes a GEO-local DID. Inbound calls hit Offshorevoip, route to a Cloud PBX queue, and ring agent softphones. That inbound number is the DID.

  • Published number
  • SIP termination
  • Queue or extension target
  • GEO presence

How to use a DID number

  1. 1Pick the country and area code callers should see.
  2. 2Assign the DID to an extension, IVR, or hunt group.
  3. 3Optionally set it as outbound caller ID for the same team.
  4. 4Call it from an outside line to confirm routing.

DID vs related terms

TermRole
DIDInbound number identity
SIP trunkCapacity / dial tone path
SoftphoneAgent endpoint
PortingMoving a DID between carriers

Source: Offshorevoip product policy · Updated 2026-09-29

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