Can IVR No KYC include SMS or callback options?

IVR routes calls. SMS is a separate feature: outbound on Business, two-way on Advanced, and SMS + MMS on Enterprise, which you can pair with IVR flows.

Is IVR available on Launch?

Yes. Launch and Business include Basic IVR; Advanced adds the full IVR builder.

Can I run menus in several languages?

Yes. Use a language-selection step that branches to separate prompts and queues.

What does Enterprise add?

Custom IVR scripts for bespoke flows, alongside a dedicated SBC trunk and SAML SSO.

ivr no kyc

IVR No KYC — menus and queues without the passport portal

By Offshorevoip Network Desk·Voice infrastructure editorial·Last updated: 2026-09-29

TL;DR

IVR No KYC is Cloud PBX interactive voice response without identity-document KYC. Offshorevoip builds menus and queues under the same No KYC policy as SIP trunks.

Definition

ivr no kyc: IVR No KYC is an interactive voice menu on Offshorevoip Cloud PBX — Basic IVR on Launch and Business, a full builder on Advanced, custom scripts on Enterprise — activated without identity-document KYC.

Basic

IVR on Launch & Business

Simple key-press menus

Builder

Full IVR on Advanced

Multi-step menus and routing

Custom

IVR scripts on Enterprise

Bespoke call flows

Multi-language desks and broker support lines need IVR trees that route by language, product, or VIP status. Waiting on KYC before menus exist is wasted time.

IVR No KYC at Offshorevoip means consultation on tree design, DIDs, and softphone agents — without document uploads to activate the PBX.

“The best IVR has three options and gets callers to a human quickly. Add depth only when the data shows callers need it.”

Offshorevoip Network Desk·Voice infrastructure editorial

Three-language support menu

A casino support brand needs EN/ES/PT menus into separate queues. Offshorevoip Cloud PBX provisions the IVR and DIDs under No KYC rules while agents register softphones in parallel.

Language menus
Queue groups
DID mapping
No document KYC

How to build an IVR without KYC

1Write the menu: greeting, up to four options, and a fallback.
2Record or upload prompts for each language you support.
3Map each option to a hunt group, extension, or voicemail.
4Call the DID and test every branch before publishing the number.

IVR building blocks

Block	Scoped with
Entry DID	Number inventory
Menu prompts	Ops scripts
Queue / skill	Agent groups
Overflow / hours	Business rules

Source: Offshorevoip product policy · Updated 2026-09-29

FAQ: ivr no kyc

Design your IVR No KYC

Menus that match the desk — not a KYC queue.

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